PENGARUH HARGA, KUALITAS PELAYANAN, DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN SABANA FRIED CHICKEN
DOI:
https://doi.org/10.32509/jmb.v1i1.1340Keywords:
Price, Service Quality, Word of mouth, Purchase DecisionAbstract
This research aims to find out the influences between price, service quality and word of mouth to purchase decision of Sabana Fried Chicken. This research used quantitative approach through survey to 105 responses who have known or buying Sabana Fried Chicken. The sample selection technique has been done using non-probability sampling or purposive sampling. Data analysis technique is using multiplied linear regression analysis, though the hypothesis test uses test –t. Based on the result of hypothesis analysis shows that price has significant effect to purchase decision proved by t value 6,633 > 1,983, service quality has no significant effect to purchase decision proved by t value 1,058 < 1,983 and word of mouth has significant effect to purchase decision proved by t value 8,327 > 1,983References
Ghozali, I. (2016). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 23. Semarang: Badan Penerbit Universitas Diponegoro.
Hair et al. (2010). Multivariate Data Analysis, Seventh Edition. Pearson Prentice Hall.
Handayani, Sri Niken. (2018). “Apresiasi Untuk Merek Unggulan Indonesia”. [online]. Diakses 24 maret 2014 dari https://swa.co.id/
Iwantono, Sutrisno. (2008). Kiat Sukses Berwirausaha (rev). Jakarta: PT. Grasindo.
Kotler, P. (2008). Manajemen Pemasaran, Edisi 12, Jilid 2. Jakarta: Indeks
Priyatno, D. (2008). Mandiri Belajar SPSS, Cetakan Pertama, Yogyakarta:2008.
Priyatno, D. (2009). Mandiri Belajar SPSS. Yogyakarta : Mediakom
Rangkuti, Freddy. (2005). Business Plan: Teknik Membuat Perancanaan Bisnis dan Analisis Kasus. Jakarta: PT. Gramedia Pustaka Utama
Scholte, J. A. (2005). Globalization : A Critical Introduction, 2nd edition. Palgrave Macmillan.
Silalahi, Udin. (2007). Perusahaan Saling Mematikan & Bersekongkol: Bagaimana Cara Menenangkan?. Jakarta: PT. Elex Media Komputindo
Setiadi, Nugroho J. (2003). Perilaku Konsumen, edisi revisi. Jakarta: Kencana
Sugiyono. (2015). Metode Penelitian Tindakan Komprehensif. Bandung: Alfabeta.
Supranto, J. (2008). Statistik: Teori dan Aplikasi. Edisi 7, jilid 1. Jakarta: Penerbit Erlangga
Sumardy, Marlin Silviana, Melina Melone. (2011). The Power of Word of Mouth Marketing. Jakarta: PT. Gramedia Pustaka
Sjafrizal. (2008). Ekonomi Regional: Teori dan Aplikasi. Padang: Baduose Media
Sunyoto, S. (2011). Analisis Regresi Untuk Uji Hipotesis. Yogyakarta: CAPS.
Windasuri, Heria, dkk. (2016). Excellent Service. Jakarta: PT. Gramedia Utama
Downloads
Published
Issue
Section
License
Copyright Notice
Author(s) Rights
As a journal author, you have rights for a large range of uses of your article, including use by your employing institute or company. These Author rights can be exercised without the need to obtain specific permission. Authors publishing in JMB : Jurnal Manajemen dan Bisnis journals have wide rights to use their works for teaching and scholarly purposes without needing to seek permission, including use for classroom teaching by Author or Author's institutional presentation at a meeting or conference and distributing copies to attendees; use for internal training by author's company; distribution to colleagues for their research use; use in a subsequent compilation of the author's works; inclusion in a thesis or dissertation; reuse of portions or extracts from the article in other works (with full acknowledgment of final article); preparation of derivative works (other than commercial purposes) (with full acknowledgment of final article); voluntary posting on open web sites operated by author or author’s institution for scholarly purposes (should follow CC by SA License).
Authors can copy and redistribute the material in any medium or format, as well as remix, transform, and build upon the material for any purpose, even commercially, but they must give appropriate credit (cite to the article or content), provide a link to the license, and indicate if changes were made. If you remix, transform, or build upon the material, you must redistribute your contributions under the same license as the original.
Retained Rights/Terms and Conditions
Although authors are permitted to re-use all or portions of the Work in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.
Copyright Transfer Agreement (for Publishing)
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright publishing of the article shall be assigned/transferred to JMB: Jurnal Manjemen dan Bisnis journal and Department of Management, Universitas Prof. Dr. Moestopo (Beragama) as Publisher of the journal. Upon acceptance of an article, authors will be asked to complete a 'Copyright Transfer Agreement' (see more information on this). An e-mail will be sent to the corresponding author confirming receipt of the manuscript together with a 'Copyright Transfer Agreement' form by the online version of this agreement.
JMB: Jurnal Manajemen dan Bisnis journal and Department of Management, Universitas Prof. Dr. Moestopo (Beragama), the Editors and the Advisory Editorial Board make every effort to ensure that no wrong or misleading data, opinions or statements be published in the journal. In any way, the contents of the articles and advertisements published in the JMB: Jurnal Manajemen dan Bisnis are sole and exclusive responsibility of their respective authors and advertisers.
Remember, even though we ask for a transfer of copyright, our journal authors retain (or are granted back) significant scholarly rights as mention before.